![]() ![]() If you still experience difficulty, we recommend reinstalling the printer drivers on your computer. Wait 5 minutes, then plug the printer back in, and turn it and the computer back on. Unplug your wireless router for at least 60 seconds, then plug it back in.ģ. Turn off the printer and unplug the power cord, then turn off your computer.Ģ. ![]() If you are using the printer wirelessly, resetting your network may resolve the issue being experienced. If you are using the printer via a USB cable, please unplug the USB cable from the printer and also unplug the printer from the wall outlet, leave them unplugged for at least 5 minutes, then plug both the USB cable and power cord back in, turn the printer back on and attempt to print again to see if this will resolve the issue.
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